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Frequently asked questions
What’s in the free version?
The flags of your continent, in the lessons and in the games, with unlimited play. If you’re from Oceania, Europe’s too. With a single payment you get the whole world: all 195 flags and all 36 lessons.
How does the app know my continent?
It decides the first time you open it, from the country of your App Store account; if that isn’t available, it uses your device’s region or time zone. After that it doesn’t change, even if you travel or switch languages. It’s only decided again if you reset your progress.
Are there ads or a subscription?
No. The full version is a one-time payment, yours forever, with no subscription and no ads.
I’ve got a new phone. How do I get my purchase back?
In the app, open Settings: the full version is at the very top, with “Restore purchase”. Use the same Apple Account you paid with.
Can I share it with my family?
Yes: with Apple’s Family Sharing, up to six people can use the full version with a single purchase.
Is my progress kept if I switch devices?
Yes, if you use the same iCloud account: your progress goes with it. If you don’t use iCloud, export your progress from Settings and import it on the new device.
How do I request a refund?
Refunds are handled by Apple. Request yours at reportaproblem.apple.com.